Shipping & Delivery
Our goal is to provide you with the best possible shipping experience, no matter where you are located. Every day, we carefully prepare and ship orders to customers around the world, ensuring a delivery process that is secure, reliable, and efficient.
Please note: From time to time, unexpected global disruptions (such as COVID-19 or customs delays) may slightly impact delivery timelines.
π¦ Order Processing
Processing time: 2β6 business days
This includes order confirmation, any necessary product preparation, quality inspection, and careful packaging.
All orders are submitted for dispatch within 24 hours after payment is successfully received.
Once your order ships, a tracking number will be sent to your email.
π Estimated Shipping Time by Region
(The time shown below reflects transit time from our warehouse to your destination.)
| Region | Free Tracked Shipping | Estimated Delivery |
|---|---|---|
| United States | β | 7 β 25 Business Days |
| Europe | β | 9 β 27 Business Days |
| Oceania / Southeast Asia | β | 15 β 27 Business Days |
| All Other Countries | β | 17 β 35 Business Days |
π In most cases, packages arrive sooner than the estimated timeframe above. However, occasional customs checks or global disruptions may result in slight delays.
πΈ Guaranteed Delivery or Your Money Back
If your order does not arrive within 14 weeks (98 days) from the shipping date, you are eligible for:
-
A full refund, or
-
A free reshipment of your order
π© Please contact us at pearlwishs@163.com if your order has not arrived within this timeframe.
Refunds will only be issued upon request; otherwise, a replacement order will be sent.
β Item Delivery Guaranteed or Your Money Back β