Return & Exchange

30 Days Easy Return/Exchange

Your satisfaction truly matters to us. If your purchase isn’t quite what you expected, we’re here to assist.

🔁 Returns

We accept returns within 14 days of delivery, provided that items are:

• Unworn, unwashed, and unused

• In their original packaging with all tags attached

• Not marked as final sale

To begin a return, please email us at pearlwishs@163.com with your order number and the reason for your return. Our team will guide you through the next steps.

Please note: Return shipping costs are the responsibility of the customer unless the item is defective or was sent incorrectly.

🔄 Exchanges

At this time, we do not offer direct exchanges. If you’d like a different size or style, simply return the original item and place a new order at your convenience.

❌ Non-Returnable Items

• Final sale items

• Gift cards

• Items with hygiene concerns (such as intimate wear), unless found to be defective

🛠️ Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery and include clear photos. We will assist you as quickly as possible.